If you look up the definition of the word “organisational” you will see descriptions such as, planning and preparation, structure and systems, working together, and culture. This is exactly what organisations need to focus on during a crisis response. Organisations may have a crisis management plan; they may categorise events as critical or crisis incidents or non-emergency and emergency.
Coronavirus is at the highest level of a crisis response that organisations will have experienced. At FD Consultants we specialise in supporting organisations when managing a crisis response. We have been supporting humanitarian aid workers deploy to share their expertise in managing pandemics and setting up large medical centres, frontline workers such as the police, ambulance services and NHS staff to help them maintain their resilience and manage their anxiety through this crisis, and we’ve been supporting mental health charities psychologically care for the wellbeing of their staff.
Globally we are all experiencing a crisis response. The Diagnostic and Statistical Manual of Mental Disorders (DSM-5) definition of trauma requires actual or threatened death experienced directly or witnessed. Whether we are directly exposed to trauma either through our work, such as frontline workers, or we have lost a loved one through Corvid-19, or whether we are indirectly impacted by the change in our living conditions and witnessing trauma through the media, we will all be impacted.
Trauma symptoms are at the extreme end of stress and anxiety symptoms. Traumatic events activate our survival response, which will trigger the emotional and survival parts of the brain. This can leave us feeling much more irrational, emotional and reactive.
Some NHS staff are choosing not to return home to their families, during this time, to protect them from contracting Coronavirus. As a nation we are becoming more and more physically disconnected from each other, although at the same time, there are many new connections being made remotely.
At FD Consultants we are a network of trauma specialist therapists. One thing we are aware of is that when individuals are dealing with a present trauma, historical unprocessed trauma can be triggered and brought up to the surface. Additionally, those with current and ongoing mental health issues may find their symptoms are exacerbated.
So how can organisations look after their staff well during this unprecedented time and activate their crisis response to cover all aspects of crisis management. Below we share some of FD Consultants learning and experiences and explore how our work has changed since supporting organisations through Coronavirus (Covid-19).
Supporting staff psychologically through a crisis response
By increasing staffs’ resources will enable individuals to remain resilient through this challenging time. When we are highly stressed our immune system depletes, we want to do all we can to encourage individuals to remain healthy and resilient through this unprecedented time and give everyone the best chance they can to come out the other end well and healthy.
For organisations looking for employee psychological support, FD Consultants are the trauma specialists and well-being service who will best deliver a reliable, quick, and bespoke support system in the workplace. FD Consultant’s team of accredited specialists will offer ongoing support to help manage stress, prevent burnout and provide specialist trauma care where required, enabling your staff with the tools to cope, and recover more quickly. Get in touch with us today